kapakhoki Privacy Policy
This page describes what we collect when you use kapakhoki and how we keep that data protected. We at kapakhoki take data privacy seriously. When you create an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts (mobile banking, local payment, online payment, e-wallet), or engage with our sportsbook, live-dealer tables, slot games, or esports markets, we collect certain information. We use that information to operate our platform, process your transactions, and comply with legal obligations.
Our kapakhoki platform operates in multiple jurisdictions. Your data may be processed and stored on servers located outside your country. We apply consistent security practices across all regions. This policy explains what data we collect, how we use it, who may access it, and what rights you have.
By using kapakhoki, you consent to the data practices described in this policy.
What Data We Collect on kapakhoki
Account and identity information
When you register on kapakhoki, we collect your name, email address, date of birth, and phone number. We verify this information during account setup. We also collect your residential address and may request government-issued identification to confirm your identity. This verification protects both you and our platform by preventing fraud and ensuring compliance with legal requirements.
We store your account credentials securely. Your password is encrypted and never stored in plain text. We do not share your personal information with third parties without your consent, except as required by law or to process your transactions.
Payment and transaction data
We collect payment information when you deposit or withdraw funds on kapakhoki. This includes the payment method you use (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank account), the amount, and the timestamp. We do not store full payment card details; payment processors handle that information securely. We retain transaction records for accounting, fraud prevention, and legal compliance.
Your transaction history is visible in your kapakhoki account at all times. You can download statements and review all deposits, wagers, and withdrawals. We keep these records for the duration of your account and for a period after account closure as required by law.
Gameplay and activity data
We collect data about your activity on kapakhoki: which games you play, how long you play, your wagers, and your results. This data helps us understand user behavior, improve our platform, and detect fraud or problem gambling patterns. We analyze this data in aggregate to identify trends; we do not use individual gameplay data for marketing without your consent.
Your gameplay history is logged in your account. You can review your past sessions, wagers, and outcomes at any time. This transparency helps you track your activity and make informed decisions about your engagement with kapakhoki.
Device and technical data
We collect technical information about how you access kapakhoki: your device type (mobile, desktop, tablet), operating system, browser type, and IP address. We use this data to optimize our platform, troubleshoot technical issues, and prevent fraud. We also use cookies and similar tracking technologies to remember your preferences and keep you logged in.
You can control cookie settings in your browser. If you disable cookies, some features of kapakhoki may not function properly. We do not use cookies to track you across other websites; our cookies are limited to kapakhoki.
We collect data to operate kapakhoki securely and transparently. Your privacy is protected through encryption, access controls, and consistent security practices.
How We Use Your Data and Your Rights
Data use and third-party processors
We use your data to operate kapakhoki, process your transactions, and comply with legal obligations. We may share your data with payment processors, fraud-detection services, and legal authorities when required. These third parties are bound by confidentiality agreements and use your data only for the purposes we specify.
Our servers may sit outside your jurisdiction. Data transferred across borders is protected by encryption and access controls. We comply with data-protection regulations in the jurisdictions where we operate. If you have concerns about international data transfer, contact our support team.
Your rights on kapakhoki
You have the right to access your personal data, request corrections, and ask for deletion in certain circumstances. You can download your account data and transaction history from your kapakhoki account settings. If you wish to delete your account, contact our support team; we will remove your data subject to legal retention requirements.
You have the right to object to certain data uses, such as marketing communications. You can opt out of promotional emails through your account preferences. We will not send you marketing messages if you have opted out, though we may still send transactional emails (deposit confirmations, withdrawal notifications, account alerts).
Data retention and security
We retain your personal data for as long as your account is active and for a period after closure as required by law. Transaction records are kept for accounting and legal compliance. We use industry-standard encryption, firewalls, and access controls to protect your data from unauthorized access.
Our security practices include regular audits, employee training, and incident-response procedures. If we discover a data breach, we will notify affected members and relevant authorities as required by law. You can report security concerns to our support team immediately.
Cookies and tracking
We use cookies to remember your login status, preferences, and session information. These cookies are essential for kapakhoki to function. We also use analytics cookies to understand how members use our platform; these help us improve our sportsbook, live-dealer tables, slot games, and esports markets. You can disable non-essential cookies in your browser settings.
We do not use cookies to track you across other websites. Our tracking is limited to kapakhoki. Third-party services (payment processors, fraud-detection providers) may use their own cookies; their practices are governed by their privacy policies.
Contact and jurisdiction
If you have questions about our privacy practices, contact our support team. We operate in multiple jurisdictions and comply with local data-protection laws. Members in Jakarta, Surabaya, Bandung, and Medan have the same privacy protections. Our English-language support team is available during standard business hours.
- We collect data to operate kapakhoki and process your transactions.
- Your data is protected by encryption and access controls.
- You have the right to access, correct, and delete your data.
- We do not sell your data to third parties.
- We use cookies to improve your experience on kapakhoki.
- Contact our support team with privacy concerns or data requests.
This privacy policy describes our current practices. We may update this policy from time to time to reflect changes in our operations or legal requirements. Continued use of kapakhoki constitutes acceptance of updated policies. We will notify you of material changes via email or through your account.